release/src/router/apcupsd/doc/home-page/bugs.wml

   1
   2 #include "template.inc" name=bugs
   3
   4 <h1>Bug Reporting</h1>
   5 <p>
   6 Before reporting a bug, you should probably check
   7 the Source Forge tracking lists described below to
   8 see if the bug is already reported and if a patch exists.
   9 <p>
  10 To report a bug, send an email to the
  11 <a href="mailto:apcupsd-users at lists.sourceforge.net">
  12 apcupsd-users at lists.sourceforge.net</a> email list.
  13 The previous address was modified to prevent easy use by spammers. To use it,
  14 you must replace the <b>at</b> with an @ symbol.
  15 <p>I (Kern) get a number of &quot;off-list&quot; emails sent
  16 directly to me. Please always copy the appropriate list, if you
  17 do not copy the list, I may not answer, or I may answer by copying
  18 the list. If you <em>really</em> have something confidential,
  19 please clearly indicate it.
  20 <p>
  21
  22 <h2>Information Needed</h2>
  23 For us to respond to a bug report, we normally need the following
  24 as the minimum information:
  25 <ul>
  26 <li>Your operating system</li>
  27 <li>The model and UPS cable you are using</li>
  28 <li>The version of apcupsd you are using</li>
  29 <li>A clear description of the problem</li>
  30 </ul>
  31 The first three of these items can be fulfilled by sending
  32 us a copy of your <b>config.out</b> file, which is in the
  33 main <b>apcupsd</b> source directory after you have done
  34 your <b>./configure</b>.
  35 <p>In addition, we will sometimes need a copy of your apcupsd
  36 configuration file. If you
  37 think it is a configuration problem, please don't hesitate
  38 to send it preferably as an attachment.