contrib/scripts/autosupport

   1 #!/bin/sh
   2 #
   3 # Collect support information
   4 #
   5 # Copyright (C) 2005, Digium, Inc.
   6 #
   7 # Written by John Bigelow (support@digium.com)
   8 #
   9 # Distributed under the terms of the GNU General Public
  10 # License
  11 #
  12
  13 OUTPUT=$HOME/digiuminfo
  14
  15 MYUID=$(id -u);
  16
  17 if [ $MYUID -ne  0 ]; then
  18
  19   echo "You must be root to run this."
  20   exit 1
  21 fi
  22
  23 clear
  24
  25 echo
  26 echo "This will gather information about your system such as:"
  27 echo "pci listing, dmesg, running processes, and kernel version"
  28 echo "This may take up to half a minute to run. Please be patient."
  29 echo "To continue press 'y', to quit press any other key"
  30 read ans
  31
  32 if [ "$ans" = "y" ]; then
  33
  34   rm -f $OUTPUT
  35
  36   echo "------------------" >> $OUTPUT;
  37   echo "PCI LIST" >> $OUTPUT;
  38   echo "------------------" >> $OUTPUT;
  39   lspci -vvvb >> $OUTPUT;
  40   echo >> $OUTPUT;
  41   echo >> $OUTPUT;
  42
  43   echo "------------------" >> $OUTPUT;
  44   echo "PCI LIST(no lookup)" >> $OUTPUT;
  45   echo "------------------" >> $OUTPUT;
  46   lspci -vvvbn >> $OUTPUT;
  47   echo >> $OUTPUT;
  48   echo >> $OUTPUT;
  49
  50   echo "------------------" >> $OUTPUT;
  51   echo "INTERRUPTS" >> $OUTPUT;
  52   echo "------------------" >> $OUTPUT;
  53   cat /proc/interrupts >> $OUTPUT;
  54   echo >> $OUTPUT;
  55   echo >> $OUTPUT;
  56
  57   echo "------------------" >> $OUTPUT;
  58   echo "RUNNING PROCESSES" >> $OUTPUT;
  59   echo "------------------" >> $OUTPUT;
  60   ps aux >> $OUTPUT;
  61   echo >> $OUTPUT;
  62   echo >> $OUTPUT;
  63
  64   echo "------------------" >> $OUTPUT;
  65   echo "KERNEL VERSION" >> $OUTPUT;
  66   echo "------------------" >> $OUTPUT;
  67   uname -a >> $OUTPUT;
  68   echo >> $OUTPUT;
  69   echo >> $OUTPUT;
  70
  71   echo "------------------" >> $OUTPUT;
  72   echo "CPU INFO" >> $OUTPUT;
  73   echo "------------------" >> $OUTPUT;
  74   cat /proc/cpuinfo >> $OUTPUT;
  75   echo >> $OUTPUT;
  76   echo >> $OUTPUT;
  77
  78   echo "------------------" >> $OUTPUT;
  79   echo "VERSION INFO" >> $OUTPUT;
  80   echo "------------------" >> $OUTPUT;
  81   cat /proc/version >> $OUTPUT;
  82   echo >> $OUTPUT;
  83   echo >> $OUTPUT;
  84
  85   echo "------------------" >> $OUTPUT;
  86   echo "CMDLINE INFO" >> $OUTPUT;
  87   echo "------------------" >> $OUTPUT;
  88   cat /proc/cmdline >> $OUTPUT;
  89   echo >> $OUTPUT;
  90   echo >> $OUTPUT;
  91
  92   echo "------------------" >> $OUTPUT;
  93   echo "KERNEL CONFIG" >> $OUTPUT;
  94   echo "------------------" >> $OUTPUT;
  95   echo "/lib/modules/$(uname -r)/build/.config:" >> $OUTPUT;
  96   cat /lib/modules/$(uname -r)/build/.config >> $OUTPUT;
  97   echo >> $OUTPUT;
  98   echo "/usr/src/linux/.config:" >> $OUTPUT;
  99   cat /usr/src/linux/.config >> $OUTPUT;
 100   echo >> $OUTPUT;
 101   echo >> $OUTPUT;
 102
 103   echo "------------------" >> $OUTPUT;
 104   echo "ZAPTEL MODULE INFO" >> $OUTPUT;
 105   echo "------------------" >> $OUTPUT;
 106   modinfo /lib/modules/$(uname -r)/misc/*.ko >> $OUTPUT;
 107   echo >> $OUTPUT;
 108   echo >> $OUTPUT;
 109
 110   echo "------------------" >> $OUTPUT;
 111   echo "OTHER INFO" >> $OUTPUT;
 112   echo "------------------" >> $OUTPUT;
 113   echo "/etc/*issues*:" >> $OUTPUT;
 114   cat /etc/*issues* >> $OUTPUT;
 115   echo >> $OUTPUT;
 116   echo "/etc/*release*:" >> $OUTPUT;
 117   cat /etc/*release* >> $OUTPUT;
 118   echo >> $OUTPUT;
 119   echo "/etc/*motd*:" >> $OUTPUT;
 120   cat /etc/*motd* >> $OUTPUT;
 121   echo >> $OUTPUT;
 122   echo >> $OUTPUT;
 123
 124   echo "------------------" >> $OUTPUT;
 125   echo "LOADED MODULES" >> $OUTPUT;
 126   echo "------------------" >> $OUTPUT;
 127   lsmod >> $OUTPUT;
 128   echo >> $OUTPUT;
 129   echo >> $OUTPUT;
 130
 131   echo "------------------" >> $OUTPUT;
 132   echo "ZTTEST" >> $OUTPUT;
 133   echo "------------------" >> $OUTPUT;
 134   zttest -c 20 >> $OUTPUT;
 135   echo >> $OUTPUT;
 136   echo >> $OUTPUT;
 137
 138   echo "------------------" >> $OUTPUT;
 139   echo "DMESG OUTPUT" >> $OUTPUT;
 140   echo "------------------" >> $OUTPUT;
 141   dmesg >> $OUTPUT;
 142   echo >> $OUTPUT;
 143   echo >> $OUTPUT;
 144
 145   echo "------------------" >> $OUTPUT;
 146   echo "DMIDECODE" >> $OUTPUT;
 147   echo "------------------" >> $OUTPUT;
 148   dmidecode >> $OUTPUT;
 149   echo >> $OUTPUT;
 150   echo >> $OUTPUT;
 151
 152   echo "------------------" >> $OUTPUT;
 153   echo "ZAPTEL CONFIG" >> $OUTPUT;
 154   echo "------------------" >> $OUTPUT;
 155   grep -v '^#' /etc/zaptel.conf >> $OUTPUT;
 156   echo >> $OUTPUT;
 157   echo >> $OUTPUT;
 158
 159   echo "------------------" >> $OUTPUT;
 160   echo "ZAPATA CONFIG" >> $OUTPUT;
 161   echo "------------------" >> $OUTPUT;
 162   grep -v '^;' /etc/asterisk/zapata.conf >> $OUTPUT;
 163   echo >> $OUTPUT;
 164   echo >> $OUTPUT;
 165
 166   echo "------------------" >> $OUTPUT;
 167   echo "EXTENSIONS CONFIG" >> $OUTPUT;
 168   echo "------------------" >> $OUTPUT;
 169   grep -v '^;' /etc/asterisk/extensions.conf >> $OUTPUT;
 170   echo >> $OUTPUT;
 171   echo >> $OUTPUT;
 172
 173 else
 174   echo "terminated";
 175 exit
 176 fi
 177
 178 clear
 179
 180 echo
 181 echo "Digium may require root level access to the system to help debug";
 182 echo "the problem you are experiencing. Do you want to provide login";
 183 echo "information at this time? Please note that if you do so, change";
 184 echo "your root password to a secure temporary password for Digium support";
 185 echo "Press 'y' for yes and any other key to exit and save the previous info collected"
 186 read login
 187
 188 if [ "$login" = "y" ]; then
 189
 190   echo "------------------" >> $OUTPUT;
 191   echo "LOGIN INFORMATION" >> $OUTPUT;
 192   echo "------------------" >> $OUTPUT;
 193
 194   echo
 195   echo "What is your root password?"
 196   read rootpass
 197
 198   echo
 199   echo "Root pass: "$rootpass >> $OUTPUT
 200
 201   echo
 202   echo "What is your PUBLIC IP address?"
 203   read ip
 204
 205   echo "IP address: "$ip >> $OUTPUT
 206
 207   echo
 208   echo "Please provide any other login information that the technician"
 209   echo "may need to know to login to the system'(press enter if not)'"
 210   read adinfo
 211
 212   echo "Additional login info: "$adinfo >> $OUTPUT
 213
 214   clear
 215   echo
 216   echo "All information has been stored in $OUTPUT,"
 217   echo "Please attach this file to an email case you already"
 218   echo "have open with Digium Tech Support."
 219
 220 else
 221   clear
 222   echo
 223   echo "All information except login info has been stored in $OUTPUT,"
 224   echo "Please send this file to an email case you already"
 225   echo "have open with Digium Tech Support."
 226 exit
 227 fi
 228
 229
 230