contrib/scripts/agents.php

   1 <?php
   2
   3 ob_implicit_flush(false);
   4
   5 $username = "drmac";
   6 $secret   = "secret";
   7
   8 $socket = fsockopen("127.0.0.1","5038", $errornum, $errorstr);
   9
  10 $agents = array();
  11 $curr_agent = "";
  12 $better_status = array( 'AGENT_UNKNOWN'         => 'Unknown',
  13                         'AGENT_IDLE'            => 'Idle',
  14                         'AGENT_ONCALL'          => 'On Call',
  15                         'AGENT_LOGGEDOFF'       => 'Not Logged In' );
  16
  17 if(!$socket) {
  18         print "Couldn't open socket. Error #" . $errornum . ": " . $errorstr;
  19 } else {
  20         fputs($socket, "Action: Login\r\n");
  21         fputs($socket, "UserName: $username\r\n");
  22         fputs($socket, "Secret: $secret\r\n\r\n");
  23         fputs($socket, "Action: Agents\r\n\r\n");
  24         fputs($socket, "Action: Logoff\r\n\r\n");
  25
  26         while(!feof($socket)) {
  27                 $info = fscanf($socket, "%s\t%s\r\n");
  28                 switch($info[0]) {
  29                         case "Agent:":
  30                                 $curr_agent = $info[1];
  31                                 $agents[$curr_agent] = array();
  32                                 break;
  33                         case "Name:":
  34                                 $agents[$curr_agent]['Name'] = $info[1];
  35                                 break;
  36                         case "Status:":
  37                                 $agents[$curr_agent]['Status'] = $better_status[$info[1]];
  38                                 break;
  39                         case "LoggedInChan:":
  40                                 $agents[$curr_agent]['LoggedInChan'] = $info[1];
  41                                 break;
  42                         case "LoggedInTime:":
  43                                 if($info[1] != "0") {
  44                                         $agents[$curr_agent]['LoggedInTime'] = date("D, M d Y g:ia", $info[1]);
  45                                 } else {
  46                                         $agents[$curr_agent]['LoggedInTime'] = "n/a";
  47                                 }
  48                                 break;
  49                         case "TalkingTo:":
  50                                 $agents[$curr_agent]['TalkingTo'] = $info[1];
  51                                 break;
  52                         default:
  53                                 break;
  54                 }
  55         }
  56         fclose($socket);
  57
  58         print "<html><head><title>Agents Status</title></head>\n<body>\n";
  59         print "<table width=\"800px\" border=\"1\">\n";
  60         print "  <tr><th>Agent #</th><th>Agent Name</th><th>Agent Location</th><th>Agent Status</th><th>Agent Talking To</th><th>Agent Login Time</th></tr>\n";
  61
  62         foreach( $agents as $agent=>$curr ) {
  63                 print "  <tr>\n    <td>" . $agent . "</td>\n";
  64                 print "    <td>" . $curr['Name'] . "</td>\n";
  65                 print "    <td>" . $curr['LoggedInChan'] . "</td>\n";
  66                 print "    <td>" . $curr['Status'] . "</td>\n";
  67                 print "    <td>" . $curr['TalkingTo'] . "</td>\n";
  68                 print "    <td>" . $curr['LoggedInTime'] . "</td>\n  </tr>\n";
  69         }
  70
  71         print "</table>\n</body>\n</html>\n";
  72 }
  73 ?>