src/game/GMTicketHandler.cpp

   1 /*
   2  * Copyright (C) 2005-2009 MaNGOS <http://getmangos.com/>
   3  *
   4  * This program is free software; you can redistribute it and/or modify
   5  * it under the terms of the GNU General Public License as published by
   6  * the Free Software Foundation; either version 2 of the License, or
   7  * (at your option) any later version.
   8  *
   9  * This program is distributed in the hope that it will be useful,
  10  * but WITHOUT ANY WARRANTY; without even the implied warranty of
  11  * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
  12  * GNU General Public License for more details.
  13  *
  14  * You should have received a copy of the GNU General Public License
  15  * along with this program; if not, write to the Free Software
  16  * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
  17  */
  18
  19 #include "Common.h"
  20 #include "Language.h"
  21 #include "WorldPacket.h"
  22 #include "Log.h"
  23 #include "GMTicketMgr.h"
  24 #include "ObjectAccessor.h"
  25 #include "Player.h"
  26 #include "Chat.h"
  27
  28 void WorldSession::SendGMTicketGetTicket(uint32 status, char const* text)
  29 {
  30     int len = text ? strlen(text) : 0;
  31     WorldPacket data( SMSG_GMTICKET_GETTICKET, (4+len+1+4+2+4+4) );
  32     data << uint32(status);                                 // standard 0x0A, 0x06 if text present
  33     if(status == 6)
  34     {
  35         data << text;                                       // ticket text
  36         data << uint8(0x7);                                 // ticket category
  37         data << float(0);                                   // tickets in queue?
  38         data << float(0);                                   // if > "tickets in queue" then "We are currently experiencing a high volume of petitions."
  39         data << float(0);                                   // 0 - "Your ticket will be serviced soon", 1 - "Wait time currently unavailable"
  40         data << uint8(0);                                   // if == 2 and next field == 1 then "Your ticket has been escalated"
  41         data << uint8(0);                                   // const
  42     }
  43     SendPacket( &data );
  44 }
  45
  46 void WorldSession::HandleGMTicketGetTicketOpcode( WorldPacket & /*recv_data*/ )
  47 {
  48     WorldPacket data( SMSG_QUERY_TIME_RESPONSE, 4+4 );
  49     data << (uint32)time(NULL);
  50     data << (uint32)0;
  51     SendPacket( &data );
  52
  53     GMTicket* ticket = sTicketMgr.GetGMTicket(GetPlayer()->GetGUIDLow());
  54     if(ticket)
  55         SendGMTicketGetTicket(0x06,ticket->GetText());
  56     else
  57         SendGMTicketGetTicket(0x0A,0);
  58 }
  59
  60 void WorldSession::HandleGMTicketUpdateTextOpcode( WorldPacket & recv_data )
  61 {
  62     std::string ticketText;
  63     recv_data >> ticketText;
  64
  65     if(GMTicket* ticket = sTicketMgr.GetGMTicket(GetPlayer()->GetGUIDLow()))
  66         ticket->SetText(ticketText.c_str());
  67     else
  68         sLog.outError("Ticket update: Player %s (GUID: %u) doesn't have active ticket", GetPlayer()->GetName(), GetPlayer()->GetGUIDLow());
  69 }
  70
  71 void WorldSession::HandleGMTicketDeleteTicketOpcode( WorldPacket & /*recv_data*/ )
  72 {
  73     sTicketMgr.Delete(GetPlayer()->GetGUIDLow());
  74
  75     WorldPacket data( SMSG_GMTICKET_DELETETICKET, 4 );
  76     data << uint32(9);
  77     SendPacket( &data );
  78
  79     SendGMTicketGetTicket(0x0A, 0);
  80 }
  81
  82 void WorldSession::HandleGMTicketCreateOpcode( WorldPacket & recv_data )
  83 {
  84     uint32 map;
  85     float x, y, z;
  86     std::string ticketText = "";
  87
  88     recv_data >> map >> x >> y >> z;                        // last check 2.4.3
  89     recv_data >> ticketText;
  90
  91     recv_data.read_skip<uint32>();                          // unk1, 0
  92     recv_data.read_skip<uint8>();                           // unk2, 1
  93     recv_data.read_skip<uint32>();                          // unk3, 0
  94     recv_data.read_skip<uint32>();                          // unk4, 0
  95
  96     sLog.outDebug("TicketCreate: map %u, x %f, y %f, z %f, text %s", map, x, y, z, ticketText.c_str());
  97
  98     if(sTicketMgr.GetGMTicket(GetPlayer()->GetGUIDLow()))
  99     {
 100         WorldPacket data( SMSG_GMTICKET_CREATE, 4 );
 101         data << uint32(1);                                  // 1 - You already have GM ticket
 102         SendPacket( &data );
 103         return;
 104     }
 105
 106     sTicketMgr.Create(_player->GetGUIDLow(), ticketText.c_str());
 107
 108     WorldPacket data( SMSG_QUERY_TIME_RESPONSE, 4+4 );
 109     data << (uint32)time(NULL);
 110     data << (uint32)0;
 111     SendPacket( &data );
 112
 113     data.Initialize( SMSG_GMTICKET_CREATE, 4 );
 114     data << uint32(2);                                      // 2 - nothing appears (3-error creating, 5-error updating)
 115     SendPacket( &data );
 116     DEBUG_LOG("update the ticket");
 117
 118     //TODO: Guard player map
 119     HashMapHolder<Player>::MapType &m = sObjectAccessor.GetPlayers();
 120     for(HashMapHolder<Player>::MapType::const_iterator itr = m.begin(); itr != m.end(); ++itr)
 121     {
 122         if(itr->second->GetSession()->GetSecurity() >= SEC_GAMEMASTER && itr->second->isAcceptTickets())
 123             ChatHandler(itr->second).PSendSysMessage(LANG_COMMAND_TICKETNEW,GetPlayer()->GetName());
 124     }
 125 }
 126
 127 void WorldSession::HandleGMTicketSystemStatusOpcode( WorldPacket & /*recv_data*/ )
 128 {
 129     WorldPacket data( SMSG_GMTICKET_SYSTEMSTATUS, 4 );
 130     data << uint32(1);                                      // we can also disable ticket system by sending 0 value
 131
 132     SendPacket( &data );
 133 }
 134
 135 void WorldSession::HandleGMSurveySubmit( WorldPacket & recv_data)
 136 {
 137     // GM survey is shown after SMSG_GM_TICKET_STATUS_UPDATE with status = 3
 138     uint32 x;
 139     recv_data >> x;                                         // answer range? (6 = 0-5?)
 140     sLog.outDebug("SURVEY: X = %u", x);
 141
 142     uint8 result[10];
 143     memset(result, 0, sizeof(result));
 144     for( int i = 0; i < 10; ++i)
 145     {
 146         uint32 questionID;
 147         recv_data >> questionID;                            // GMSurveyQuestions.dbc
 148         if (!questionID)
 149             break;
 150
 151         uint8 value;
 152         std::string unk_text;
 153         recv_data >> value;                                 // answer
 154         recv_data >> unk_text;                              // always empty?
 155
 156         result[i] = value;
 157         sLog.outDebug("SURVEY: ID %u, value %u, text %s", questionID, value, unk_text.c_str());
 158     }
 159
 160     std::string comment;
 161     recv_data >> comment;                                   // addional comment
 162     sLog.outDebug("SURVEY: comment %s", comment.c_str());
 163
 164     // TODO: chart this data in some way
 165 }